Frequently asked questions

Are all your products handmade?

Yes! Every piece at Noorain is handmade with care and intention, whether it’s a wire wrapped ring or crocheted flowers, it's crafted by us, from our dorm room to you.

What payment methods do you accept?

We offer Cash on Delivery (COD) and Bank Transfer options for our customers.

Do you use real gemstones in the jewelry?

No, the stones we use are not real gemstones. We use high-quality imitation stones that are carefully selected for their look, shine, and durability. This allows us to offer beautiful pieces at an affordable price.

Do you cater to bulk orders?

Yes, our team can fulfill bulk orders, but the order must be placed 20-45 days before the order deadline.

How can I contact you?

You can reach us by mail info@bynoorain.com or DM us on Instagram @noorain.co. We are always happy to answer your questions.

How do I care for my jewelry?

Keep your jewelry dry and away from perfumes or lotions. Avoid contact with water. Store in a pouch or box to avoid scratches or tarnish.

What is the expected delivery time?

As everything is hand-made on order, we expect to deliver confirmed orders across Pakistan within 4-7 working days.

Can I find you at any local events or stalls?

Occasionally, yes! We love setting up stalls at university events and local markets. Follow us on Instagram to stay updated on where we’ll be next.

I don't know my ring size, what should I do?

Click here to learn how to measure your size according to our size chart.